Delay in Consumer Protection Act

Tel. 08611 UTASA - 08611 88272

CK 2006/031990/08

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Important Notice 27 September 2010 To: All members of the RMI and its Constituent Associations

Dear Members DTI ANNOUNCES POSTPONEMENT OF THE EFFECTIVE DATE OF THE CONSUMER PROTECTION ACT UNTIL 31 MARCH 2011 Please note that the Minister of Trade and Industry has announced that, in terms of items 2 (3) (a) of Schedule 2 to the Consumer Protection Act, he has deferred the general effective date of the Consumer Protection Act until 31 March 2011, on the ground that "additional time is required for adequate preparation of the administrative systems necessary to ensure the efficient and effective implementation." See attached notice. The Consumer Protection Act, which was due to come into effect on 24 October 2009, will therefore only come into effect some five months later. In addition, the Department of Trade and Industry has yet to publish the draft Regulations to the Consumer Protection Act, for 30 days public comment. The good news is that industry now has additional time to prepare properly from a compliance perspective and more importantly to thoroughly train employees (particularly those that interact with the consumer) to be fully au fait with the requirements of the CPA. Yours sincerely Gary McCraw DIRECTOR: NADA ______________________________________________________________________ BELONGING IS BETTER BUSINESS Chief Executive Officer: JEFF OSBORNE Tel 011 789 2542 • Fax 011 789 4525 • Email rmi@rmi.org.za 330 Surrey Avenue, Surrey Square Office Park, Ferndale, Randburg 2194 PO Box 2940, Randburg, 2125 • Website www.rmi.org.za